FREQUENTLY ASKED QUESTIONS
Each suite can be adapted comfortably sleeping 2 adults in a queen bed and 3 children in single beds or 4 Adults – 1 couple in a queen bed and 2 single beds.
No, we outsource our transfers to generate income back to the local community.
Absolutely! We have used Steve a local tour operator for many years, he’s now part of our Village de Santo family and takes very good care of our guests.
No, our front office staff are there to help you plan your whole experience. Many factors can affect daily planning like weather, number of days in Santo, suitable tours for ages and your budget etc.
Yes we can book hire car but its best to arrive and take advantage of all the activities and tours that include return transfers, thereby reducing the number of days hire.
We are happy to book your preferred Dive Company for you.
Our rooms have a mezzanine level which is not safe for those ages. The stairs are also fun to climb on. In saying that we do have many families choosing to overlook this however, we cannot accept any responsibility if you choose to stay and we will do our best to assist.
Mount Hope Waterfall is Village de Santo Resort’s exclusive bespoke tour. Just email for all inquiries or book once you’re at the Resort. There is a minimum number of 4 adults to run tour.
We have complementary use for our guest however if you have your own it’s much better to pack them, don’t forget the reef shoes.
Yes, we have a team of lovely caring girls to call on when needed. The rate varies according to responsibility and ages of children. Just email us!
Excellent hosts and helpful staff. Very good food at the restaurant. Easy access to local tours.
Clifton, Auckland, New Zealand
As always the staff were superb with service especially breakfast times with the awesome chefs with frenchtoast. The receptionist are always open to talk and make sure were happy and the villige was clean. Great service for prepayment and also loved the emails welcoming us back again too. Cya in...
Great location, friendly helpful staff
Vickie, New Zealand